Abacus Digital
Jan 2025 – PresentTechnical Solutions Engineer
- Led end-to-end design of commerce and SaaS experiences, transitioning from execution to strategy.
- Partnered with Product and Sales to define workflows for billing, checkout, and admin dashboards.
- Analyzed high-traffic platforms driving 20-30% session growth and 10-15% checkout improvement via flow simplification.
- Designed AI-assisted customer support interfaces and automated content workflows.